Privacy Policy
Last Updated: June 25, 2025
DK Marketing (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our services, websites, platforms, and communications—including but not limited to SMS marketing and automated outreach.
By accessing or using our website or services, you consent to the terms of this Privacy Policy.
1. SMS Communications
By providing your mobile number and opting in to receive communications from DK Marketing through any form, landing page, website, chatbot, pop-up, or checkout page, you explicitly consent to receive text messages from us. These may include:
- Service-related notifications
- Appointment and quote reminders
- Promotional offers and announcements
- Educational resources and updates
- Business or transactional alerts
Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.
Opt-In Compliance
You are not required to provide your phone number or opt into text messaging to use our services. When you do opt in, we will send you an initial confirmation message. By interacting with that message or continuing to engage with our services, you confirm your consent to receive recurring text messages from DK Marketing via auto-dialed or manual systems.
Opt-Out Instructions
You may opt out of SMS communications at any time. Simply reply “STOP” to any message received. Upon receiving your request, you will receive a final confirmation message and will no longer receive promotional texts from us. You may also reply “HELP” for customer support or reach out directly at 502-306-3312 or by email.
Data Handling and Disclosure
We only use your mobile number for communications from DK Marketing. We do not sell, rent, or share your mobile number with third parties for their own marketing purposes. Data collected may include your mobile number, carrier information, message content, interaction timestamps, and opt-in/opt-out history.
All data is handled securely in accordance with applicable federal, state, and international laws.
Carrier Compliance Disclaimer
Mobile carriers are not responsible for delayed or undelivered messages. DK Marketing is not liable for any additional fees you may incur by participating in our SMS program. Please consult with your wireless carrier for details on message and data charges.
A2P 10DLC and TCPA Compliance
Our text messaging system is fully registered and vetted under the A2P 10DLC regulations. We also comply with the Telephone Consumer Protection Act (TCPA) and adhere to all CTIA Messaging Principles and Best Practices to ensure that you receive only relevant and lawful communications.
2. Information We Collect
We collect personal and non-personal information from users in several ways, including:
- Directly from you: When you fill out forms, schedule consultations, request quotes, or subscribe to services.
- Automatically through technology: Including IP addresses, browser types, device identifiers, cookies, and usage behavior.
- From third parties: Such as advertising networks, data providers, social media platforms, and affiliate partners.
Information may include, but is not limited to:
Name, phone number, and email address
Mailing and billing addresses
Company name and job title
Website analytics and behavioral data
Payment method (when applicable)
3. How We Use Your Information
DK Marketing uses collected data to:
- Provide, operate, and maintain our services
- Communicate with you, including via email, phone, or SMS
- Send promotional offers, updates, and newsletters (with your consent)
- Respond to inquiries and provide customer support
- Analyze website performance and improve user experience
- Comply with legal obligations and enforce our Terms of Service
We only collect and use information when we have a legal basis to do so, such as fulfilling a contract or with your explicit consent.
4. Data Sharing and Third-Party Disclosure
We do not sell or rent your information to third parties. We may share your data only with trusted third-party service providers who assist in operating our business—such as CRM platforms, email marketing tools, payment processors, or hosting providers—under strict confidentiality agreements.
We may also disclose your information:
- When required by law or to respond to lawful requests
- To protect the rights, safety, and property of DK Marketing or others
- In connection with a business merger, acquisition, or reorganization
All vendors are required to maintain appropriate security measures and comply with all applicable privacy laws.
5. Cookies and Tracking Technologies
Our website uses cookies, pixels, and tracking scripts to enhance your experience. These technologies help us:
- Recognize returning visitors
- Analyze traffic and user behavior
- Personalize marketing content
- Measure the effectiveness of ad campaigns
You can control cookie settings in your browser at any time. Note that disabling cookies may limit some website functionality.
6. Data Security
We take data protection seriously. We implement industry-standard administrative, physical, and technical safeguards to protect your information from loss, misuse, unauthorized access, disclosure, or destruction.
Sensitive information (e.g., payment details) is encrypted during transmission using SSL (Secure Socket Layer) protocols. Internal access to your data is limited only to employees who require it to perform their jobs.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- Right to access your personal data
- Right to correct inaccurate information
- Right to delete your data
- Right to opt out of marketing communications
- Right to restrict processing or request portability of your data
To exercise any of these rights, contact us using the information at the end of this policy. We will verify your identity before processing requests and respond within legally mandated timelines.
8. Children’s Privacy
Our services are intended for users 18 years of age and older. We do not knowingly collect or solicit information from children under 13. If we discover that a child has provided us with personal data, we will promptly delete it.
9. International Users (GDPR Compliance)
If you are accessing our services from within the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). By using our services, you acknowledge that your information may be transferred to and stored in the United States and processed under U.S. privacy laws, which may differ from those in your country.
10. Changes to This Privacy Policy
We reserve the right to update or revise this Privacy Policy at any time. Changes will take effect immediately upon posting to our website. The “Effective Date” at the top will reflect the latest version. Continued use of our services after changes implies acceptance of the revised terms.
11. Contact Information
For questions, requests, or concerns about this Privacy Policy or your personal data, please contact:
DK Marketing
Phone: 502-306-3312
Email: [email protected]
Website: https://dkmarketingagency.com